Dec

6

More Glide Reviews

December 6, 2005 |

Michael Arrington went through the same ordeal trying to register for Glide Effortless as I did last week. Once you get to the end of the sign-up process, Glide wants your credit card - badly. Nobody knows why. It just seems like such a stupid idea. Comments on TechCrunch and Slashdot all went in this same direction. Earn my trust first - then we can go into business together. Here is an excerpt from TechCrunch:

The home page is a complete mess. This is the first impression a company gives to new potential customers, and Glide decided to pack everything in with 2,604 total words. It’s a damn magnum opus that describes everything Glide was, is and will become, without ever really getting to the point.

Registration is a train wreck. There is a free account option, but every registration requires a full name and home address. I entered that, but gave up when it required a credit card to be put on file, even though I was just trying to test the free account. I understand that Glide wants “real” customers since even the free account comes with 150 mb of storage, but this was just too much to ask of a new customer.  

Clearly the mainstream media think it is the greatest thing. ABC/PC Magazine, USA Today, and the New York Times David Pogue article that started it all don’t go into the credit card issue at all. Sad…

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