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More Glide Reviews

Posted by Frederic On December - 6 - 2005

Michael Arrington went through the same ordeal trying to register for Glide Effortless as I did last week. Once you get to the end of the sign-up process, Glide wants your credit card - badly. Nobody knows why. It just seems like such a stupid idea. Comments on TechCrunch and Slashdot all went in this same direction. Earn my trust first - then we can go into business together. Here is an excerpt from TechCrunch:

The home page is a complete mess. This is the first impression a company gives to new potential customers, and Glide decided to pack everything in with 2,604 total words. It’s a damn magnum opus that describes everything Glide was, is and will become, without ever really getting to the point.

Registration is a train wreck. There is a free account option, but every registration requires a full name and home address. I entered that, but gave up when it required a credit card to be put on file, even though I was just trying to test the free account. I understand that Glide wants “real” customers since even the free account comes with 150 mb of storage, but this was just too much to ask of a new customer.  

Clearly the mainstream media think it is the greatest thing. ABC/PC Magazine, USA Today, and the New York Times David Pogue article that started it all don’t go into the credit card issue at all. Sad…

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About Me

My name is Frederic. I am a PhD student and have been writing about technology on this blog for about the last three years. The focus of this blog is on Web 2.0, blogging, social media, and news aggregation.

These days, you can find most of my professional writing on ReadWriteWeb.

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